Custom CRM Development

Enhance and nurture relationships with your customers worldwide with Akratech’s custom CRM development solutions.

Get a 45-minute FREE consultation for your CRM Projects with our experts!

Custom CRM Development Services for All Industries

End-to-end custom CRM development solutions for helping you understand customer behavior, demographics, purchase patterns, and attitude. Akratech’s experienced CRM developers build you a solution that allows you to store lead/prospect contact details, pursue sales opportunities, manage campaigns, record and solve customer issues, and nurture customer journeys.

Akratech CRM technology provides organizations with the insight and data needed to understand their customers and optimize sales. Customer Relationship Management platforms developed by Akratech can help you get ahead of your competition and retain loyal customers here.

Customer Relationship Management

Build & Maintain Excellent Customer Relationships

Manage your company’s relationships and interactions with current and prospective customers with efficacy. Enable your marketing and sales teams to stay connected to customers, streamline procedures, and increase profitability.

Customer relationship management is critical for customer acquisition and retention, which is the primary goal of CRM operations. We assist our clients in accelerating their CRM transformation activities in order to grow sales, increase productivity, and improve customer service – all while lowering operational costs and shortening time-to-market.

Akratech custom CRM development service equipped your organization with the necessary tools to foster relationships with customers, service users, or colleagues throughout the customer lifecycle, from customer acquisition to earning their business, and offering assistance and additional services.

We offer services such as CRM software designing, CRM software setup, CRM software implementation, CRM software development, CRM software testing, and CRM software training. Additionally, we provide CRM to CRM migration services, CRM Automation and set-up services, and CRM strategy consulting and implementation services.

Custom CRM Solutions With Efficient Features

Akratech’s custom CRM development services are designed to provide tailored solutions that meet your unique business and customer needs. A well-crafted CRM solution empowers your organization to streamline processes, enhance customer relationships, and boost overall efficiency.

Here are the must-have CRM features we recommend including in your custom CRM solution

Track your leads through the entire sales cycle, from the first contact to conversion. This feature helps your sales team prioritize efforts and optimize follow-up strategies, ultimately improving conversion rates.
Efficiently manage customer information, interactions, and communication history. Contact management features ensure that your customer relationship, marketing, and sales teams have easy access to valuable insights, enabling personalized interactions and targeted marketing efforts.
Gain real-time, actionable insights into your business performance through customizable dashboards and comprehensive reports. These tools allow you to monitor key metrics, measure progress, and identify areas for improvement.
Stay organized and updated by assigning tasks, setting reminders, and tracking activities within the CRM. Ensure that important follow-ups, meetings, and customer interactions are not missed, ultimately leading to improved customer satisfaction.
Automate routine tasks and streamline processes to enhance productivity. Workflow automation ensures that your team can focus on high-value activities while routine operations are handled efficiently.
Seamlessly integrate your custom CRM solution with existing software and tools, such as email clients, marketing automation platforms, and customer support systems. Integration enhances data flow and reduces manual data entry.
Visualize your sales pipeline, forecast revenue, and track deals in progress. This feature aids in monitoring sales performance, identifying bottlenecks, and making informed strategic decisions.
Provide exceptional customer support with a built-in ticketing system. Effectively manage and resolve customer inquiries, complaints, and requests, enhancing overall customer satisfaction.
Enable your team to access CRM data on-the-go through mobile devices. This feature empowers remote and field teams to stay connected and informed, improving responsiveness to customer needs.

Your Custom CRM solution’s Security & Scalability

At Akratech, we know that data security and privacy are of utmost importance for any organization. We ensure the security of sensitive customer data by empowering your custom CRM solution with robust encryption, user access controls, and compliance with data privacy regulations. A secure CRM solution builds trust and protects your customers’ information.

Moreover, as your business grows, your CRM solution should be able to accommodate increased data, users, and functionalities. We add the scope of scalability in your Customer Relationship Management solution to ensure that it remains effective in meeting your evolving needs.

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Have a CRM Project in Mind?

    Custom CRM Development Services

    At Akratech, we provide a comprehensive suite of custom CRM development services to cater to your unique business needs. Our dedicated team of experts excels in delivering tailored solutions that enhance customer relationships, streamline processes, and boost overall efficiency.

    customer relationship system benefits

    Explore our range of services

    Custom CRM Development
    Leverage our expertise to create a custom CRM solution that aligns perfectly with your business objectives. Our team crafts features, workflows, and functionalities tailored to your unique requirements, ensuring a solution that empowers your organization.
    Custom CRM Module Development
    Enhance your existing CRM system with specialized modules designed to address specific business challenges. Our custom module development services provide targeted solutions that seamlessly integrate with your CRM.
    CRM to CRM Migration
    Upgrade your CRM seamlessly with our CRM to CRM migration services. We ensure a smooth transition of your data and processes from one CRM platform to another, minimizing disruptions and maximizing efficiency.
    CRM Implementation
    Our CRM implementation services cover the entire process, from strategy to deployment. We ensure that your CRM solution is rolled out effectively, with training and support to drive user adoption and success.
    CRM Customization
    Tailor your CRM solution to match your unique workflows and preferences. Our CRM customization services allow you to make the most of your CRM investment by adapting it to your specific needs.
    CRM Support and Maintenance
    We provide ongoing support and maintenance to keep your CRM solution running smoothly. Our team ensures that your CRM remains up-to-date, secure, and optimized for peak performance.

    Akratech’s Zoho CRM Integration Services

    Our Zoho CRM integration services empower your business to leverage the full potential of Zoho CRM within your existing systems. Seamlessly connecting Zoho CRM with your organization’s processes, our integration solutions enhance data flow, streamline operations, and drive efficiency. By integrating Zoho CRM, you can consolidate customer data, automate workflows, and gain real-time insights that inform your business decisions.

    Our experienced team ensures a smooth integration process, mapping Zoho CRM functionalities to your specific needs. Akratech’s Zoho CRM developers can help you out with the following (and much more):

    Know More…

    Zoho CRM Customization
    Zoho CRM and Campaigns Integration
    Zoho CRM SMS Integration
    Zoho CRM email Integration
    Zoho CRM Social integration
    Zoho CRM Google Maps Integration
    Zoho CRM Invoice Integration
    Zoho CRM Integration with Google Sheets
    Zoho CRM Accounting Integration
    Zoho CRM Marketing Automation Integration
    Zoho CRM ERP Integration

    Tailored Customer Relationship Management System Advantages

    Investing in a custom CRM solution developed by Akratech offers a multitude of advantages that are tailored to elevate your business processes and customer relationships. Here are some key benefits of opting for our custom CRM development solutions:

    Tailored to Your Needs
    Custom CRM solutions are designed specifically to address your unique business requirements. Our experts craft functionalities that align perfectly with your processes, ensuring optimal efficiency and productivity.
    Enhanced Customer Relationships
    A custom CRM empowers you to cultivate deeper customer relationships. With personalized interactions, targeted communication, and comprehensive insights, you can provide exceptional experiences that build lasting loyalty.
    Streamlined Workflows
    Our custom CRM solutions optimize your workflows, eliminating inefficiencies and automating repetitive tasks. This frees up your team's time, allowing them to focus on high-value activities and strategic initiatives.
    Data-Driven Decision Making
    Gain valuable insights through customized dashboards and reports. With accurate data at your fingertips, you can make informed decisions that drive growth, identify trends, and capitalize on opportunities.
    Scalability and Flexibility
    As your business evolves, your custom CRM solution evolves with you. It's built to scale seamlessly, accommodating increased data, users, and functionalities without compromising performance.
    Improved Sales Performance
    A tailored CRM solution assists your sales team in managing leads, tracking opportunities, and forecasting revenue. This leads to increased conversion rates and a more efficient sales process.
    Data Security and Compliance
    Custom CRM solutions ensure the highest levels of data security and compliance with regulations. Your sensitive customer information remains protected, fostering trust and credibility.
    Cost Efficiency
    While the initial investment in a custom CRM solution may be higher, it pays off in the long run. You avoid paying for unnecessary features, and the increased efficiency leads to reduced operational costs.
    Competitive Advantage
    A custom CRM solution gives you a competitive edge by providing capabilities that are uniquely aligned with your business strategy. It helps you stand out in the market and deliver exceptional value to your customers.

    Integrate well with your CRM software systems

    Custom CRM Development Process

    We understand that every business is unique. Our custom CRM development services are tailored to create a solution that aligns perfectly with your organization’s goals and requirements. Transforming your business with a tailor-made CRM solution involves these key steps

    Discovery and Requirements
    We delve into your business goals and challenges, gathering vital insights to shape the foundation of your custom CRM.
    Custom CRM Solution Design
    Our experts design a strategic architecture, crafting features and workflows that align with your objectives
    Development and Testing
    Our skilled CRM developers bring your solution to life while rigorous testing ensures seamless functionality.
    Custom CRM Integration and Onboarding
    We seamlessly integrate your CRM with existing systems and provide thorough training for effective adoption.

    Frequently Asked Questions

    What is CRM Software?

    Akratech Customer relationship management (CRM) software is a tool used to capture, store, and analyze customer data. Our CRM solutions are designed to help businesses understand their customers and build relationships with them. The data collected through Akratech CRM tools can provide valuable information such as purchasing histories, customer preferences, and buying habits. This data can be used to improve marketing campaigns and increase sales revenue.

    How to Choose the Right CRM Software?

    Many businesses are turning to modern ground-breaking CRM software for their business needs. Making the right choice is absolutely essential, as the wrong decision could end up costing valuable time and resources. When choosing CRM software, the most important factor is to find one tailored to your business’s needs that can scale with your growth plans. Selecting a system that integrates with existing tools such as marketing automation, data analysis, customer experience dashboards and more is also crucial for maximum efficiency.

    Taking into consideration our Akratech CRM Solution will be the best tool for success.

    How much does CRM software cost?

    The cost of CRM software can vary depending on the features and support you’re looking for. Generally, plans start at around $ 10 per user/month for basic packages and increase in price for more advanced features such as analytics and customizability.