CUSTOMER RELATIONSHIP MANAGEMENT

CRM SYSTEM

Our Customer relationship management (CRM) system helps manage your company's relationships and interactions with current and prospective customers. The purpose is straightforward: to strengthen commercial relationships. A CRM system assists businesses in staying connected to customers, streamlining procedures, and increasing profitability.

Customer Relationship Management

Why Choose Us?

Customer relationship management is critical for customer acquisition and retention, which is the primary goal of CRM operations. We assist our clients in accelerating their CRM transformation activities in order to grow sales, increase productivity, and improve customer service – all while lowering operational costs and shortening time-to-market.

Akra Tech CRM service assists you in focusing on your organization's relationships with individual people — such as customers, service users, or colleagues — all through your lifecycle, which includes customer acquisition, earning their business, and offering assistance and additional services throughout the relationship.

We offer services such as CRM To CRM data integration, CRM Automation & Set-Up, CRM strategy and implementation, CRM Consulting, and many others.

Making Scale-ups & Enterprises Stand Out With Software and Mobile Applications that Matter.

Discover how working with a team of world-class experts in fields from UX to CloudOps to prime your business for explosive growth.

Have a CRM Project in Mind?





    Akra Tech CRM Benefits

    checkbox Reports that are simpler and more understandable

    checkbox Enhanced scalability

    checkbox Increased sales growth

    checkbox Greater transparency in work tasks

    checkbox Team performance that is more productive

    checkbox More effective communication with customers

    checkbox Improved cross-departmental collaboration

    checkbox More thoughtful and helpful audience targeting

    Collaboration

    checkbox Multi-threaded discussions, Chat

    checkbox News & Announcements

    checkbox Calendar Sharing

    checkbox Online assessment – Tests, quizzes, problem sets

    checkbox Test Results – Scores, Grades

    checkbox Analysis – Graphs, Statistics

    WE SHAPE THE PERFECT SOLUTIONS

    CRM Consulting

    • Business Process Analysis
    • Vision & Roadmap
    • Cloud Feasibility Assessment
    • Product Selection

    Implementation & Integration

    • Data Management
    • Integration
    • Mobile Enablement
    • Customization
    • Product Configuration

    Migration

    • CRM version upgrade
    • On-premise CRM to cloud CRM
    • Legacy applications and CRM products

    Managed Services

    • Shared services
    • Ongoing suppor

    OUR CRM ZOHO EXPERIENCE

    The e-commerce system is integrated with the ‘Zoho One’ Environment using ‘Extensions’. The various Finance Modules of Zoho, viz.  Zoho-Inventory, Zoho-Invoice & Zoho-Books, the Sales Modules of Zoho, viz. Zoho-CRM & Zoho-Analytics, and the Support Module of Zoho, Zoho-Desk, are integrated with the Client System using ‘OpenCart Zoho Connector’ using ‘API-Token’.

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    CRM Software we Expertise in