Why Service Level Management
Key to the success of any IT outsourcing process is the Service Level Management because, all other processes, people, and projects are measured on how well the services are performed; …
Adopting an effective Service Support Model
SERVICE SUPPORT Software Installation and Configuration Software installation and configuration would be carried out by using manuals, tools, and software license keys etc., provided by the Customer. Approved peripherals and …
Email Broadcast Solution
Email Broadcast: Dynamics CRM is unfortunately not best in terms of performing e-mail interactions, especially when it comes to e-mail marketing, the out-of-the-box features of Dynamics CRM don’t meet all …
Change Management
Receive Change Request The Change Request can be raised through a defined tool, or a Change Report or equivalent. The team responsible for processing change Requests receives the details in …
Why the need for a PMO Setup
In today’s project environment there is an increasing demand for PMO strategic/governance services which should be comprehensive providing overall business value across the whole portfolio with focused approach to continually …